HaqDesk AI — Privacy Policy
Last updated: June 2026
1. What We Collect
HaqDesk AI collects messages sent through Facebook Messenger and Instagram Direct to provide customer support services for businesses using the platform.
2. How We Use Information
Messages are used solely to:
- Provide customer support responses.
- Automate support workflows.
- Improve service quality.
We do not sell personal information.
3. Data Storage
Messages and customer data are stored securely. Business data is isolated and accessible only to authorized users of that business.
4. AI Processing
Messages may be processed by AI systems to generate suggested responses and automate customer support tasks.
5. Data Retention
Data is retained only as long as necessary for operational, legal, and business requirements.
6. Your Rights
Users may request access, correction, or deletion of their information by contacting the business they interacted with or contacting HaqDesk AI directly.